Your choices matter. Here at Modere, we are honored that you’ve chosen to join the Social Retail revolution and help others live a cleaner, healthier life.
Earning your trust is a responsibility we take very seriously, and we want to apologize if your experience with us has been anything less than extraordinary. We take pride in our unique, science-backed formulas, and we hold them to the highest standards of freshness, quality, and safety. We are incredibly grateful for the increased interest in our products as so many people, like you, are choosing Modere.
It’s our priority to ensure that you and your customers can continue to rely on the Modere essentials your families depend on every day.
That’s why we’re pleased to announce the SmartShip & Save Premium Program, an exclusive opportunity for customers to lock in the double SmartShip & Save promotion and continue to save up to 30% for the life of the program!
That’s right. All customers who maintain their existing SmartShip subscription or begin a new SmartShip before September 30, 2020 will be able to lock in their double savings, indefinitely! Check out our FAQ below for additional details.
On behalf of our entire team, thank you for your continued loyalty and support as we work to bring you the best in high-performance clean label products, delivered directly to your door. Thank you for choosing Modere!
Q: Do orders placed in October that are backdated to September count towards locking in SS&S Premium status?
A: No, backdated orders, placed in October, do not count towards locking in SS&S Premium status.
Q: Who qualifies for the SmartShip & Save Premium Program?
A: Customers who have a new or existing SmartShip order that processes during the month of September 2020 with a minimum $75 purchase will be eligible to continue saving up to 30% on SmartShip for the life of the program.
Q: Can Social Marketers and customers join this program?
A: SmartShip & Save Premium is open to customers only.
Q: If a customer is not ready to join the program during September 2020, can they still qualify at a later date?
A: No, the eligibility window to qualify for this program closes after September 30, 2020, so customers should act now to lock in their exclusive double SmartShip savings!
Q: What are the minimum requirements to maintain eligibility in the program?
A: Customers must maintain a SmartShip subscription on their account that processes at least once per calendar month with an order of $75 or more before any discounts. If the qualifying customer discontinues their SmartShip or reduces their SmartShip total to below $75 after initially joining the program, they will forfeit their eligibility to remain in the program.
Q: Can customers switch between the tiered 10%, 20%, and 30% discounts?
A: Yes! As long as the customer maintains their SmartShip with a $75 minimum purchase every month consecutively, they can switch between the 10%, 20% or 30% SmartShip savings depending on the number of unique items on their SmartShip subscription.
Q: Does this promotion apply to existing SmartShip orders?
A: Yes, existing customer SmartShip orders are eligible for this promotion.
Q: How will the doubled discount affect the Commissionable Volume points on a SmartShip order?
A: As with most promotions, CV will be reduced to match the promotion. For example, if a SmartShip subscription normally received the 5% savings it would be increased to a 10% savings as a part of the SmartShip & Save Premium Program, and the CV would be discounted the usual 10% as we do with any other promo.
Q: What is considered a discount?
Live Clean Credits are considered a form of payment, they are not considered a discount. A discount would be birthday, SmartShip & Save discounts, etc.
Q: Are promo codes required to get the double SmartShip & Save discounts?
A: No promo code is required! It will automatically be applied to eligible orders.
Q: Where will this promotion apply?
A: This promotion will apply on modere.com, modere.ca, and modereglobalshop.com.
Q: How can I reach customer support?
A: Customer: 877-MODERE-1 (877-663-3731)
Social Marketer: 855-MODERE-1 (855-663- 3731)
Monday – Friday, 7:00am – 6:00pm MT; Saturday, 10:00am – 4:00pm MT