This document is intended to provide a comprehensive overview of the known IT issues as well as the estimated resolution date.
 | Fixed |
 | In Process |
| IT Update | Status | Expected Fix Date |
|---|---|---|
| Upgrade Customer to SM not carrying over email to Modere.ca and Globalshop.com | | 06/04/2024 |
| Unable to view/print order invoice in order history |  | 06/04/2024 |
| Change referrer name to reflect the name on the account | | 06/04/2024 |
| Unable to delete card on file | | 06/04/2024 |
| Improved sorting of products upon enrollment purchase | | 06/20/2024 |
| Modere Rewards Report: Adding a new column to show last run date of subscription | | 06/20/2024 |
| Modere Cash Rewards bar should be displayed based on subtotal | | 06/20/2024 |
| Escape report update to show correct figures | | 06/20/2024 |
| App Update – App will project the desktop version of the store | | 07/02/2024 |
| Enhanced user-friendly error messages on websites | | 07/15/2024 |
| Updated display of next subscription date at checkout | | 07/15/2024 |
| Adding a new card will default to the subscription card | | 07/15/2024 |
| Unable to use gift cards | | 07/15/2024 |
| Inaccuracy of Anniversary credit redeemed status on customer pod report | | 07/15/2024 |
| Remove Escape Widget from Upline view when viewing a customer account in back office | | 08/06/2024 |
| Link image showing as default and not as a specific variant | | 8/06/2024 |
| Backoffice Order History update – Display payment breakdown | | 08/06/2024 |
| Ratings & Reviews | | 08/16/2024 |
| Issue with new SM subscription not adding additional mover point automatically | | 12/5/2024 |
| Link description showing as default and not a specific variant | | More info coming soon |
| Save login info for App | | 9/12/24 |
| Order Invoices not loading on Shifting Retail | | More info coming soon |