1. In what market is this transition happening?
This transition affects our Canadian market only. It applies to modere.ca and modere global shop only.
2. Does this transition affect the US market?
No.
3.When is the transition happening?
The transition will take place on November 8, 2024.
4. What happens to my current subscription for Liquid BioCell Life?
Your subscription for Liquid BioCell Life will be automatically updated to Liquid BioCell Life+, so you’ll continue to receive the latest formulation without needing to make any changes.
5. What is the difference between Liquid BioCell Life and Liquid BioCell Life+?
Liquid BioCell Life+ has been enhanced with added ingredients, specifically Zinc and Elderberry, which offer additional health benefits:
- Helps relieve symptoms of colds and flus.
- Helps support and maintain immune function.
- Supports overall good health.
6. Will there be a price change?
Yes, the pricing will be adjusted slightly. The new price for Liquid BioCell Life+ is $94.99 for a 1-count bottle (BV70, CV61), compared to the current Liquid BioCell Life price of $90.99 for a 1-count bottle (BV70, CV61).
7. If I have backordered Liquid BioCell Life, will I be charged more when you ship Liquid BioCell Life+?
No, you will not be charged extra if your backordered Liquid BioCell Life is replaced with Liquid BioCell Life+.
8. I have Modere Immune on my subscription. What happens now?
Modere Immune will be removed from the NFR template, and Liquid BioCell Life+ will be added to the OTG template.
9. What if my Liquid BioCell Life is part of a collection?
If Liquid BioCell Life is included in a collection, it will be automatically updated to Liquid BioCell Life+ within that collection and will reflect new pricing.
10. What happens if I have Immune in a global collection?
For global collections that include Immune as an NFR SKU, all NFR items will remain on the template, and Liquid BioCell Life+ will be added to the OTG template and will reflect new pricing.
For additional questions or support, contact Modere Customer Support at 877-MODERE-1 (877-663-3731), or for Social Marketer support, call 855-MODERE-1 (855-663-3731), available Monday – Friday, 7:00 AM – 6:00 PM MT.