Social Marketer Enrollment Process Enhancement FAQ
Q: What exactly is changing with the enrollment process?
A: Starting March 27, 2025, your prospects will complete their enrollment directly on Modere.com or Modere.ca after selecting “JOIN” from ShiftingRetail.com or ShiftingRetail.ca. Previously, enrollment occurred on ShiftingRetail.com or ShiftingRetail.ca and then transitioned to Modere.com or Modere.ca to order product.
Q: Why is Modere making this change?
A: We aim to provide a smoother, more intuitive and secure enrollment experience, reflecting industry standards and modern expectations.
Q: How will my prospects track their progress during enrollment?
A: A progress bar at the top of the enrollment page clearly indicates each step, helping prospects understand where they are in the enrollment journey.
Q: Why is Modere switching to DocuSign for agreements?
A: Using DocuSign for the Social Marketer Agreement ensures higher security and legal protections. It also aligns Modere with standard practices for contractual commission-based relationships. It also makes it simple to download and/or print your Social Marketer Agreement.
Q: How does using DocuSign protect my information?
A: DocuSign securely verifies your identity, significantly reducing risks of fraud and misuse of personal information.
Q: Will this new enrollment process take more time?
A: No, the process remains quick and straightforward. The enhancements make it clearer and simpler to complete each step.
Q: Do these changes impact current Social Marketers or only new prospects?
A: These enhancements specifically affect new prospects enrolling as Social Marketers starting March 27, 2025. Existing Social Marketers do not need to take any additional action.
Q: Can current Customers use this enhanced enrollment process to become Social Marketers?
A: Yes. Customers will follow a similar process that prospects follow by clicking on JOIN on SocialRetail.com or SocialRetail.ca. They will be taken to the enrollment page and when they enter their email address, their information like name and address is auto populated in the enrollment fields. Customers will also be able to select their Sponsor during the enrollment process.
Q: Do current Customers lose their Modere Cash when they become Social Marketers?
A: No. When a current Customer enrolls as a Social Marketer, they will keep their Modere Cash and will be able to use it when making their first purchase during the enrollment process.
Q: Who can I contact if I have additional questions?
A: For additional questions, contact Social Marketer support at 855-MODERE-1 (855-663-3731), available Monday – Friday, 7:00 AM – 6:00 PM MT.