What is an Elite rep?

An Elite rep is a special, designated customer service representative that provides access to order processing, advanced business support, and VIP customer service experience.

What are the current qualifications to receive an Elite Service representative?

Currently to qualify, a Social Marketer must hit Platinum 3 or Elite 1 once.

What are the new requirements to receive an Elite rep?

Beginning July 1, to qualify for an Elite Rep, Social Marketers must hit Elite 1 or Platinum Black 1 at least once a year.

What if I already have an Elite rep as a Platinum 3?

If you have already been assigned an Elite rep as a Platinum 3, you have until the end of the year in 2020 to receive Elite 1 or Platinum Black 1, otherwise you will no longer be assigned an Elite rep.

Once I qualify as Elite 1 or Platinum Black 1 will I have an Elite rep forever?

No, once a year you must qualify as Elite 1 or Platinum Black 1 to retain the Elite rep.

What is defined as a year?

January 1 to December 31